Our goal is to provide the best customer experience, no matter where you live. We carefully keep track of our shipping service every day, ensuring that we provide the highest levels of responsiveness to you at all times.

SHIPPING FEE

We use Cainiao Logistics for global delivery

Free shipping on orders over US$99 (excluding Indonesia,Hawaii,Okinawa).  Shipping fees for orders under US$99 will vary by region.

Korea: US$5.9

Taiwan: US$5.9

Japan: US$6.9

Thailand & Malaysia & Singapore & Vietnam & Philippines: US$6.99

United States & United Kingdom & Australia & France & Canada & Indonesia & United Arab Emirates & Pakistan & Mexico: US$10.99

Germany & Italy & Spain & Netherlands & Belgium & Austria & Sweden & Poland & Ireland & Finland & Denmark & Norway & New Zealand: US$12.99

Saudi Arabia & Qatar: US$18.99

DELIVERY TIME

There will be differences in the delivery time of different regions. Shipping time start from the moment an order has been dispatched. You will receive an email with tracking information once your order has been shipped.

* For in stock items, please expect additional 48 hours warehouse processing time for the total delivery estimates.

* For pre-sale items, please refer to the estimated date provided on the product’s description page.

Vietnam & Philippines: 4-5 business days.

Korea & Japan & Taiwan & Malaysia & Singapore & Thailand & France: 6-7 business days.

United States & United Kingdom & Australia & Canada & Mexico: 8-10 business days.

Indonesia: 10-12 business days.

Kindly note that delivery may be subject to delay due to unforeseen circumstances. All processes are handled during business hours, Monday to Friday, excluding weekends.

**NOTE:

1.Due to the policy of our third-party logistics provider, if a parcel is declined by the recipient or fails to be delivered due to the recipient's personal reasons, after multiple redelivery attempts, it will be destroyed instead of being returned to us. As a result, we are unable to process a refund for your order.
To prevent such situations, we strongly recommend that deliveries be made to your home country, and that you are present to receive the package.

2.If the package is successfully delivered to the shipping address provided at checkout, but is lost or stolen after delivery due to failure to collect it in time, we will not be responsible for any resulting loss.

3.Pleasebe sure to verify your correct address before payment, then our carriers can ensure safe delivery to correct address.

4.Delivery time is an estimation,in the most cases, the package will be delivered within the estimated time of arrive With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.

5.The processing of orders may be delayed by external factors. Nonetheless, we promise a speedy processing of your order.

6.We take every reasonable precaution to ensure that products are not damaged, for damaged or missing pieces, please contact our Customer Service for further assistance.at service@amii.com within 3 business days after receiving the package.

ORDER TRACKING

After your order has been successfully placed, you’ll receive an email to confirm your order details. Once your order has been dispatched, you’ll receive an email with your tracking information so you can follow its progress.

1.Please note that international shipping services vary by region. aTo find out the exact services that are available, pleaseprovide your address with specific details such as street number/building number at checkout.

2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.